Login to your hosted chat management interface at https://<your_link>.hosted.chat

Click “More" and scroll to "Canned Messages" Screenshot: https://www.screencast.com/t/tVKyRmGk

C
lick on the plus  "+" button to add a new Canned reply

Just fill in the "Title" (what your agents will see)  and "Message" (what your clients will see) fields, and click "Save".

Now your agents will have the canned reply available when responding to a client 


آیا این پاسخ به شما کمک کرد؟ 105 کاربر این را مفید یافتند (408 نظرات)