I Did Not Receive My Login Credentials

While we'd like to say that our launches, purchases and automation are flawless, sometimes we do run into hiccups. 

One of these hiccups might be that you did not receive an email with your login credentials upon completing your transaction. 

Once your purchase is finalized you will receive an automated Welcome Message that includes your login credentials and a link to access the software as a Social Studio FX member. 

Before reaching out to our support team, please make sure that this link was not sent to a different email of yours.

Also, be sure to check your spam/junk folders. 

If this email still cannot be found, please contact our Support Team with the subject 'I Did Not Receive My Login'.  Please also include the payment ID provided with each purchase (from the JVZoo receipt you received via email) & we will be happy to further assist you!

If you are unable to locate your JVZoo receipt please click here for more information.